Refund policy

Return & Refund Policy

At Aura by Rania, we take pride in the quality and craftsmanship of our jewelry. Each piece is carefully curated and inspected before it is shipped to ensure it meets our standards.

Please note: We do not offer returns, refunds, or exchanges on any of our products once the order is confirmed and processed.

We encourage our customers to read the product descriptions thoroughly, view all product images carefully, and reach out to us with any questions before placing an order.

In the rare event that you receive a damaged or incorrect item, please contact us within 12 hours of delivery at sales@aurabyrania.com with clear unboxing video and your order number. We will be happy to assist you in resolving the issue.

Thank you for shopping with Aura by Rania and for understanding our policy.